Our Independent Yet Collaborative Approach

• Independent and Unbiased: Reservation Wiz is not tied to a single railway operator, which means we can offer a wide range of unbiased train booking options. Your preferences and budget are the only factors influencing our recommendations.
• Partnerships with Travel Service Providers: Our agreements with top U.S. travel service providers enable us to access train schedules, seat availability, and booking support, ensuring that you receive some of the best assistance in the market.

Transparency at Reservation Wiz

• Honest Pricing: All service fees displayed on Reservation Wiz are disclosed upfront, with no hidden costs. Any additional charges are clearly communicated during the booking process.
• Real-Time Schedule Data: Train schedules and seat availability are updated dynamically to reflect the most accurate information available from railway operators.
• Comprehensive Booking Support: Thanks to our partnerships, we can offer train booking assistance and customer support that goes beyond standard booking platforms.

Why Our Service Partnerships Matter

• Access to Multiple Railway Options: We help you find and book tickets across various train operators and routes.
• Enhanced Booking Support: Partnering with service providers helps us ensure better availability information, even during busy travel seasons.
• Exceptional Value: Our service model allows us to provide comprehensive booking assistance while maintaining dependable reservation services.

1. Personal Information We Collect:

When you visit Reservation Wiz, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information." Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, travel preferences, etc.) during registration to be able to fulfill the booking assistance service.

2. Why Do We Process Your Data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website and provide booking support services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website's features, request train booking assistance, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, travel dates, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website's features. For example, you won't be able to receive booking assistance or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@reservationwiz.com.

Your Security and Privacy

• Encrypted Transactions: All bookings and transactions made through Reservation Wiz are secured with advanced encryption technologies to protect your payment and personal data.
• Secure Partner Systems: Our service partners follow strict industry standards for privacy and security.

Flexible Train Booking and Modification Support

• Flexible Terms: Depending on railway operator rules and ticket types, Reservation Wiz may offer support for flexible cancellation or modification options for your train tickets.
• Clear Policies: All change and cancellation terms are disclosed during booking so you can make informed decisions.
• Customer Advocacy: We work with railway operators and service partners to help resolve disputes and ensure fair outcomes for travelers.

3. Your Rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.
• The right of access.
• The right to rectification.
• The right to erasure.
• The right to restrict processing.
• The right to data portability.
• The right to object.
• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you request booking assistance through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

4. Links to Other Websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

5. Information Security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

6. Legal Disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Why Choose Reservation Wiz for Train Booking?

• Wide Selection of Train Routes: Unbiased access to multiple railway operators nationwide.
• Comprehensive Booking Support: Expert assistance not found on standard booking sites.
• Trusted Partnerships: Reliable service provider relationships based on transparency and trust.
• Customer-Focused Service: Dedicated support team to help with your travel needs.

7. Contact Information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@reservationwiz.com or call us at 1-888-908-4898